FREE UK DELIVERY ON ORDERS OVER £10
ORDER BY 4PM FOR SAME DAY DISPATCH (MON-FRI)
Over 12,500 5 STAR REVIEWS

Delivery Information

delivery of vapekit order through letterbox

Covid-19 Update

During the first weeks of the Covid-19 lockdown, we experienced a large increase in orders. This situation, coupled with disruption to both Royal Mail and other delivery services, caused some despatches to be delayed. We are now operating normally at Vapekit. However, it is possible that the delivery services of Royal Mail and our other providers could still be subject to delays. Such delays are beyond our control.

 

Speedy deliveries from Vapekit.co.uk

We understand that you want to receive your orders as soon as possible. We always work hard to ensure that orders are packed and despatched quickly.

If you complete your order before 4pm Monday to Friday, we will despatch it the same day. Orders placed after 4pm will be despatched the next day. Please note that it is not possible to despatch packages at the weekend or on public holidays including bank holidays, Christmas Day, Boxing Day and the Easter weekend. Orders completed at these times will be despatched the next working day.

From time to time, our usual swift service may be impacted by circumstances beyond our control such as extreme weather and unexpectedly high volumes of orders.

royal mail logoFree UK Delivery when you spend £10

You will benefit from free UK delivery when you spend just £10 at Vapekit on eliquids, vaping hardware or any products on our site. We will despatch your order using the most appropriate service. This would usually be Royal Mail First Class.

Delivery of orders under £10 will be charged at £1.49 and will be despatched via Royal Mail First Class. Royal Mail delivers Monday to Saturday.

 

Need it tomorrow? Choose from Royal Mail or DPD Next Day Delivery Options

We are also able to offer you the following services which you can select at checkout:

Royal Mail Special Delivery - £6.99

This service ensures delivery before 1pm on the next working day (and occasionally on Saturdays). Orders must be placed before 4pm Monday to Thursday for next day delivery. Orders placed on Friday prior to 4pm will usually be delivered the following Monday. Orders placed after 4pm on Fridays or at the weekend will be delivered the following Tuesday.

Your orders can be fully tracked at each location point via Royal Mail’s website. We will send a tracking number and a tracking link to the email address you have provided. A signature will be required on receipt of your package.

Royal Mail Special Delivery – Saturday Delivery £9.99

As mentioned above, if you place an order via Royal Mail Special Delivery on a Friday (before 4pm) there is a chance that your order will be delivered on the Saturday, rather than the next working day ie Monday - but this is not guaranteed. If you want to be 100% sure that your order will be delivered on a Saturday you'll need to select the 'Saturday Special Delivery' option at the checkout. It's slightly more expensive but does guarantee Saturday delivery. Ideally we'd recommend ordering earlier in the week to avoid the extra expense.

Your orders can be fully tracked at each location point via Royal Mail’s website. We will send a tracking number and a tracking link to the email address you have provided. A signature will be required on receipt of your package.

dpd logoDPD Tracked Next Working Day - £4.99

The vast majority of orders sent via DPD will be delivered the next working day, but next day delivery is not guaranteed. DPD may take longer to achieve deliveries in remote areas including the Scottish Highlands, the Channel Islands, Northern Ireland and offshore islands. Orders must be placed with vapekit.co.uk before 2pm Monday to Friday to be eligible for next working day delivery.

Orders despatched via DPD are fully trackable. We will send a tracking number and a tracking link to the email address you have provided. If you provide a mobile number, you'll also receive updates and your one hour delivery time-slot by text message.

 

International Deliveries

At the present time, we are only able to deliver to UK addresses. We hope to offer International deliveries in the near future, and we are working to make this happen.

Where’s your order?

The vast majority of orders arrive in timely fashion, regardless of the carrier chosen. From time to time, deliveries may be delayed due to circumstances beyond our control or that of the carrier. If your parcel has not arrived within seven working days of placing your order, please contact us and we will do everything we can to locate your order and to expedite delivery.

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